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Explore one of the worlds most glorious cities before heading to Italys largest lake. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Step back in time and enjoy spectacular scenery on board a luxurious train. These might include water sports (such as sunfish & dinghy sailing, kayaks and windsurfing), scuba-diving, games and sports (including table tennis) and sport equipment, pool tables, minigolf, golf, tennis, squash, gym equipment, saunas and steam baths, beauty treatments, massage, safety deposit boxes, minibars, bottled water, satellite and pay TV, entry to discos and nightclubs, porterage, charges for infants cots and food, laundry and hotel minibuses. Please note that in peak season you may be asked to share a table and to select your choice of evening meal at breakfast. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Cots are not available in some hotels and villas. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Book Manage Help United Kingdom Log in Please log in to access the page requested Membership number / Username PIN / Password Forgotten PIN / Password? This romantic break takes you to some of the most enchanting locations in north eastern Italy. Forms are also available to download from the Department of Healths website:www.dh.gov.uk/travellers. The period of use is subject to the discretion of the management. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Venice, Verona and Milan are all found here, making it a great place for a city break as well. If you are requested to return home early or move hotels for your safety, or whilst your inbound / onward flight is rescheduled, we will not pay compensation for downgrades or facility changes and cannot refund unused components. Some properties in this brochure have been described as Agriturismo / Country House / Historic Residence and may have no star rating. Many hotels, especially in cities, are prohibited from changing their exteriors because of local legislation and cannot therefore alter the structure of room balconies, balustrades or windows to meet UK Building regulations recommended 1.1m. Please note you cannot print off your boarding pass until you have paid in full. Seats with extra space can be pre-booked on a number of airlines for an extra charge. The awards are based on certain facilities or services being available. The advice can change so check regularly for updates. Step back in time and enjoy spectacular scenery on board a luxurious train. Where rooms have a sea view for which no supplement is charged, the nature of the views may vary from room to room. The advice can change so check regularly for updates. For example, all the facilities in a resort might not be fully functional in early or late season. You will be liable for any additional costs incurred. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Allow us to help you filter through our best holidays based on your desires and needs. Combine two of Italy's stunning lakes all in one trip. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. The advice can change so check regularly for updates. Where there are traffic restrictions or the road is too steep or narrow our resort staff will arrange the most convenient setting down point. Personal Security: The need to think about your own personal security in any destination is a fact of life, just as at home. Registered in England and Wales. hotels in or close to town centres, or near to main roads or railways lines). An increasing number of countries require Machine Readable Passports. However, on occasion the pre-bookable price may be slightly higher than that paid locally overseas due to exchange rate fluctuations and in order for us to secure places on some of the more popular trips. Eight day tour with an insight into one of Italys most stunning regions. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Please see ourTravel with Confidence page for full details. Please check with the airline if in doubt. Combine two of Italy's stunning lakes all in one trip. It does not imply that the room faces the sea and frequently only a side sea view may be obtained from the window or balcony. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Be aware of your actions to ensure that they do not offend, especially if you intend to visit religious areas. Any amount that exceeds the credit is payable locally. 01293 - Calls are charged at your provider's local or national rate. Single rooms: Despite the supplement payable for single accommodation, it should be noted that the size, standard and location of such rooms are sometimes inferior to those of other types of rooms, and may not have all the amenities we have described as being available in a twin room. Online check-in is not always available and is dependent on the type of flight booked and the operational requirements of the airline concerned. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Where a hotel description indicates that a garage is available charges normally apply and are payable locally. Explore one of the worlds most glorious cities before heading to Italys largest lake. We've been helping our customers to discover the very best of Italy for 90 years, Download the Travelopia Modern Slavery Statement as a PDF. We will answer your call and thank you for your continued patience**, -Read our customer support FAQsfor help withcustomer support queries -. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Please provide a valid booking reference name without any punctuation or spaces. Under Italian Law smoking is prohibited in all public places but dedicated smoking sections are available in certain hotels. Our third party Product and Services may be subject to specific third party Terms and Conditions, where Citalia is acting as an agent. An increasing number of airlines are choosing not to offer a complimentary meal in-flight and there may be a charge for in-flight refreshments. We have been helping our customers discover the very best of Italy for 90 years now. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Take a look at our latest offers and start saving on your next luxury holiday today. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Charges remain valid even if this service is not available at your chosen airport. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Explore one of the worlds most glorious cities before heading to Italys largest lake. If you have any general trade support queries please e-mail [emailprotected] and we will get back to you as quickly as possible. Please also refer to the CitaliaPrivacy Policy. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Manage all your AirAsia India bookings. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Unlimited mileage Collision Damage Waiver Airport Tax City Surcharges Theft protection (not waiver, see below) Local taxes and VAT (at 21%) Vehicle License Fee, Deposit (you will be required to leave an imprint of a credit card on pick-up, please note that the person in whose name the vehicle is booked must be the person whose credit card is used) Garaging, parking, petrol and traffic fines Baby/child seat One-way fees Additional Insurances and Waivers Special equipment Supplement for drivers aged 25 years and under (payable locally) Personal Accident Insurance Additional driver charge. If you have already booked, we will tell you of any significant change in circumstances which would affect your holiday as soon as we can before you leave. Your Right to Holiday Health Care in Europe. Manage. Most hotels do not provide towels for use on the beach or at the pool. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. For greater convenience in managing your booking, log in with your PPS Club / KrisFlyer membership number / email address and password. Combine two of Italy's stunning lakes all in one trip. Need Help? You will need your licence and passport for identification purposes when taking possession of the car. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Accommodation only bookings: Guests buying accommodation only will be responsible for any costs incurred due to late arrival at the accommodation. Our offers include room upgrades and board upgrades. Pools in city hotels are usually smaller than those at beach hotels making diving more hazardous. Key collection is normally available until 20.00hrs. Please note many galleries and state museums are closed on Mondays. We've been helping our customers to discover the very best of Italy for 90 years. Cancellation charges at 100% will apply once the tickets are confirmed, even if they have not been issued. Booking reference number *. Force Majeure incidents may occur during your holiday, either in the resort or country you are in, or elsewhere but affecting your onward or homeward journey. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Take a look at our collection of holiday types and experience Italy the way you want to. Well help you navigate the top sights and attractions of this wonderful island. Find my booking. Our offers include room upgrades and board upgrades. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Company Number: 446617. Please either select the option when youre booking your holiday, or call our Customer Services Team to request an amendment. The basic price of your holiday, when sharing, is determined by the actual dates of your stay, your choice of travel eg air/rail and your accommodation. Children under 16 years who were included on an adults passport may not travel unless accompanied by that adult. Sicily offers a real mix of culture, history and scenery, making it a top spot for a self-drive holiday, while Sardinia is famous for its white-sand beaches and family-friendly resorts. Offer is subject to change and can be withdrawn at any time. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . Suites are two rooms one of which is a bedroom (unless otherwise stated) with a separate seating area. Agriturismo / Country House / Historic Residence. Alternatively, call one of our Personal Travel Plannerson01293 212158*for assistance. Welcome to Citalia Online Payments The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Extra Leg Room seats are not available to pre-book on all airlines. Any facility not confirmed nor prepaid for in the UK but provided locally, at your request, must be paid for at the hotels rates and Citalia cannot accept any liability for this. Please note that the Citalia Terms and Conditions also applies to the pay your balance online facility. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Our offers include room upgrades and board upgrades. These are often close or next to emergency exit doors, behind a bulkhead or behind a dividing wall. Find out more about Toscana Resort Castelfalfi, Tuscany Our ATOL number is 0285 and our ABTA number is V4068. Six-character booking reference. A pool may be closed for maintenance, or air conditioning may only be available at certain times of the day and/or year. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Any given distances and transfer times are approximate and are based on normal weather and traffic conditions and an average state of health / agility. FLYING WITH US. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Airline schedules may vary, sometimes at short notice, and an unexpected change of aircraft may be necessary. Bedroom facilities: Descriptions apply to twin rooms in hotels and facilities may vary for other room types. Where a delay results in lost holiday time, no refunds are given for unused accommodation and meals. Combine two of Italy's stunning lakes all in one trip. We have exclusively negotiated exceptionally low rates that only apply to bookings made in the UK. With stunning panoramic views across the gulf of Naples to Mount Vesuvius, the Grand Hotel President offers some of the best views in Sorrento in a peaceful setting. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. You can manage your cookie settings by clicking the . E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. Booking with Confidence terms and conditions, Booking with Confidence terms and conditions here. The card must be in-date and is not a substitute for travel insurance as it only pays for some emergency medical cover and doesn't cover repatriation home. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Please ask for our Special Needs form before making your booking in order that we can assess your personal requirements. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Everything you need for your flight / Manage your flight. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. NB our liability starts and ends at the UK airport, station or port of your departure and arrival (excluding any arrangement that Citalia have not booked on your behalf), Consequential loss not directly linked to the pre-paid contract, Transfers between Gare du Nord and Paris Bercy stations in Paris or between stations and hotels in Paris, Charges made by hotels for sun-beds, tennis courts and any other activity or equipment, Refundable deposit for villas, apartments and car hire (where necessary), Any charges levied for an infant's cot or food, Any local charges, which may change without notice, There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. The advice can change so check regularly for updates. There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. Only CAA approved seats are allowed on the aircraft and it is essential to check in early and bring the operating instructions. Citalia can only accept responsibility for matters directly linked to the contract between us. Eight day tour with an insight into one of Italys most stunning regions. We reserve the right to make changes to the particulars contained on this website and in our brochure before a contract is concluded. Manage my booking FAQs Specify dietary requirements and request meals Enter or edit your contact details Provide passport information Add Frequent Flyer information Add On Business information Check in online 24 hours in advance Request and reserve seats in advance Check and purchase extra baggage allowances For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Hoteliers normally charge for the use of a cot and service and the cost must be paid locally. For further information, visit the ABTA website at https://www.abta.com. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. - under the age of 14 (whether accompanied or not). Your Reservations | Booking.com for Partners Your Reservations Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings, and no-shows. Cleaning: Normal end of stay cleaning is included but a supplement will be charged if the kitchen area and equipment are not left clean for the next guests. In the far south (the heel of the 'boot') is Puglia, an unspoilt region with sandy beaches, pretty towns and delicious food. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. 01293 - Calls are charged at your provider's local or national rate. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. To see the list of items and some useful information about hold luggage and hand luggage prohibited items, go towww.direct.gov.ukor contact your airline. Remember me Do not use this option if you are on a public/shared computer. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Find out more about Web terms and conditions, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. In some cases it is necessary to ask you to pay in full at the time of booking for your tickets in order to secure them. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Compensation is not payable for such changes. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. 'Sitting together' may mean across the aisle or one behind the other. Where could you be heading to in the next few weeks? Actual flight numbers are not known at the time of publication. Explore one of the worlds most glorious cities before heading to Italys largest lake. Booking with Confidence terms and conditions. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Also see Local holidays. If my booking contains flights which are not provided by Cathay Pacific, can I still access Manage Booking? Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Occupancy: Only those guests whose names appear on the Citalia confirmation invoice & accommodation voucher may occupy the apartments or villas. There may be a charge to use the facilities unless we state in the description that beach charges are included. There may, however, be exceptions and we will confirm tickets as soon as possible. Allow us to help you filter through our best holidays based on your desires and needs. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. If a car in the group you require is not available, the car rental company reserves the right to supply a higher group vehicle at no extra charge. Should the CAA make the above option mandatory, we reserve the right to charge the appropriate extra seat price for all infants affected. SQ Booking Reference SQ E-ticket number. Due to airline policy most flights will be non-smoking and some may not serve alcohol. Company Number: 446617. Our ATOL number is 0285 and our ABTA number is V4068. Bedroom photography: The photographs do not necessarily depict the room type that will be allocated to you, which may vary in size, dcor and style from that shown. Your actual check-in time can be selected 3 months before you sail. It is your responsibility to provide this information if required. Baggage allowance varies between airlines, please ask us for up-to-date information. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. The period in the season and times of day when these operate are at the discretion of the management. We will make your arrangements to your exact requirements and quote / confirm your price (which may differ from the guide price, depending on your inclusions). Join now Additional login help We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. The accepted practise for most hotels is that check-in is not normally before 3.00pm. Where could you be heading to in the next few weeks? In cities you may be able to hear street/traffic noise in your room. Orient Express: Your cabin will have a washbasin, and toilet facilities are located in the corridor. We cannot accept liability, or consider refunds for clients who cannot travel because of insufficient or incorrect documentation. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Citalia therefore, cannot accept any liability for any loss or additional expense and no refunds will be made. First for Balcony Safety: Balcony safety is an issue for adults as well as children. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Registered in England and Wales. Some facilities, unless otherwise stated as included, may have extra local charges. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate.
citalia manage my booking