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amex platinum purchase protection lost item

Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. Many times, claims examiners will ask you to submit photos of your broken item to verify its condition and American Express may request that you send your broken item to them. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. * Eligibility and benefit levels vary by card. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve American Express Card cardholders It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Underwritten by AMEX Assurance Company. Pre-qualified offers are not binding. You want a travel credit card that prioritizes whats important to you. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. Several credit cards offer purchase protection, which acts as insurance against an item being stolen or damaged for a certain period of time after you buy it. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Commissions do not affect our editors' opinions or evaluations. Keep track of all the required documentation, such as the original store receipt or a printout of an online receipt. Best Balance Transfer & 0% APR Credit Cards, NerdWallets Best Credit Card Tips for March 2023, Get more smart money moves straight to your inbox. *Excess of 50 applies. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. If an item is stolen, file a police report immediately. JavaScript must be enabled to experience the American Express website and to log in to your account. If you claim an item was stolen you will need a police report. is no longer available through NerdWallet. You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. This is just one scoring method and a credit card issuer may use another method when considering your application. Just answer a few questions and we'll narrow the search for you. Read more. Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. Choose the color that suits your style. Platinum. Dozens of AmEx cards offer purchase protection benefits. Welcome bonus: Earn 60,000 Membership Rewards points after spending $4,000 on purchases on your new card in your first six months of card membership. Press J to jump to the feed. Help protect your eligible Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. Call the number on the back of your card for help if you cant find the guide to benefits. Health care items and/or medical equipment. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. This post contains references to products from one or more of our advertisers. He published over 2,000 articles on The Points Guy before becoming a freelance writer. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. This influences which products we write about and where and how the product appears on a page. Purchase Protection Coverage Period as described below. Have you considered how much it will cost to use credit card while traveling abroad? Claims usually require original receipts and the credit card statement related to the purchase. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. Earn 100,000 Bonus Miles after spending $6,000 in purchases on your new Card in your first 3 months. Indirect or direct damage to an item or property resulting from a covered event. is a location independent digital nomad who has traveled full time since June 2017. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. American Express makes it easy for you to file a claim for your lost, damaged or stolen item within 90 days from the date of your purchase. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. There is a maximum coverage amount of $10,000 per item and $50,000 per calendar year.*. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. $1,000 per item (or $500 per event for natural disasters).*. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . A variable APR of 19.49%28.24% applies thereafter. Information provided on Forbes Advisor is for educational purposes only. Earn 3X Membership Rewards points on flights booked directly with airlines or on amextravel.com. Purchase Protection is underwritten by AMEX Assurance Company. If you have multiple American Express cards with varying coverage limits, make sure that your large purchases are made on your cards with the largest coverage limits. Consumable or perishable items like food and batteries. So, you can't claim purchase protection if your baseball bat or hockey stick breaks. Big spenders should note that the purchase protection on. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Terms apply. How To Find The Cheapest Travel Insurance. You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. You can view the full list of cards here. Select "purchase protection" on the next page and continue the process. Amex has you covered in that instance, too. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Many other issuers offer some form of damage against loss or theft for eligible items purchased with the card. Related: Your guide to the Chase Ink Business credit cards. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. Related: Everything you need to know about Amex purchase protection. Instead, check the benefits guide to see the card's purchase protection coverage. Also, if it was gone 30 minutes later, it was stolen. Eligible AmEx cardmembers can still file a purchase protection claim for a covered loss even if you've redeemed Membership Rewards points for all or part of that purchase including Pay With Points redemptions. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Please visit americanexpress.com/benefitsguide for more details. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. *Benefits may vary by issuer. Visit americanexpress.com/benefitsguide for details. endstream endobj 962 0 obj <>>>/Filter/Standard/Length 128/O(-ZK*Kme P1Fi dX)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(U-q U )/V 4>> endobj 963 0 obj <>/Metadata 89 0 R/OCProperties<>/OCGs[973 0 R]>>/Outlines 294 0 R/PageLayout/OneColumn/Pages 957 0 R/StructTreeRoot 349 0 R/Type/Catalog>> endobj 964 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 965 0 obj <>stream Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. This card has the brawn to handle just about all of your credit card spending needs without an over-inflated price tag. Earn 60,000 Membership Rewards points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership. TPGs March 2023 monthly valuations, Cruise giant Carnival goes Texas-size big with new sailings from Galveston. For a complete description of the policies of your American Express card, select your card on this page. NerdWallet strives to keep its information accurate and up to date. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. 961 0 obj <> endobj Terms apply. There are limitations to this policy, so be sure to read your card's benefits guide for a full explanation of what's excluded under purchase security. Please visit americanexpress.com/benefitsguide for more details. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Please try again later. has been a Senior Points and Miles Contributor for TPG since 2012. Claim processing and payment is usually complete within 30 days. Terms and conditions will apply. Items that are rented, leased or borrowed. Balance transfer fee applies, see pricing and terms for more details. Negotiable instruments, such as stamps and travelers' checks. Be sure to check each cards individual purchase protection policy before making an expensive purchase on an Amex card. endstream endobj startxref Failing that, I also can search my order history at Amazon, eBay and other online retailers I use. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. Shop more. When evaluating offers, please review the financial institutions Terms and Conditions. The best credit cards for travel insurance benefits. Hilton Honors American Express Aspire Card. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Underwritten by AMEX Assurance Company. And you'll usually be required to file a police report if you are claiming it as stolen. Welcome bonus: Earn $200 cash back after spending $500 on purchases in your first three months of account opening. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. 5% cash back at office supply stores and internet, cable and phone services (on up to $25,000 of purchases per year, then 1%); 2% back at gas stations and restaurants (on up to $25,000 per year in purchases, then 1%); 1% back on all other purchases. Instead, check the benefits guide to see the card's purchase protection coverage. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. * These cards include: The Platinum Card from American Express. Visit americanexpress.com/benefitsguide for details. When considering which card to use for your next big purchase, dont forget about the purchase protection coverage perk on your American Express cards. Not lost, you know where you left it, and someone took it knowing it did not belong to them. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. diamondsaremadeunder 3 yr. ago. Please read important exclusions and restrictions. Eligibility and Benefit level varies by Card. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. All rights reserved, How American Express Purchase Protection Works, Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. All financial products, shopping products and services are presented without warranty. Often, you will get a response to your initial claim inquiry within 48 hours. 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Check your benefits guide for complete details. Policies are underwritten by AMEX Assurance Company. Gold or Rose Gold. Are you sure you want to rest your choices? All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. Related: Your complete guide to shopping protections on American Express cards. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. When evaluating offers, please review the financial institutions Terms and Conditions. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Personal cards with purchase protections from AmEx include: The Platinum Card from American Express. Finally, be diligent, complete and timely when you file your claims. So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. Editors note: This is a recurring post, regularly updated with new information. Consumable or perishable items such as perfume, light bulbs and batteries. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening. However, this card doesnt offer extended warranty or return protection. The Platinum also offers 90 days of return protection, up to $300 per item. Items voluntarily or involuntarily discarded. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. this adds to already-existing purchase protection and extended warranty . Delta SkyMiles Reserve Business American Express Card. TPG values this bonus at $1,200. Marriott Bonvoy Brilliant American Express Card. Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. We may receive compensation when you click on links to those products. Maximum coverage per purchase protection claim: $500. 5% cash back on up to $1,500 in combined purchases in rotating bonus categories each quarter (requires activation) and on travel booked through the. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. Plus, AmEx can change the coverage at any time. Earning rates: 4 points per dollar spent at restaurants and on the first $25,000 spent at U.S. supermarkets each calendar year (then 1 per dollar); 3 points per dollar spent on flights booked directly with airlines or on Amex Travel; 1 point per dollar spent on other purchases. Check here before booking an award fare. Good news: AMEX includes Purchase Protection as a benefit on all of its cards shown here. The American Express Gold Card has one of the lowest annual fees of American Express cards that offer generous $10,000 purchase protection coverage per item (excluding natural disasters). Visit americanexpress.com/benefitsguide for details. You might be using an unsupported or outdated browser. Offer ends 3/29/23. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. I have the Platinum card so would this be covered under lost item protection or would I be SOL? Our partners cannot pay us to guarantee favorable reviews of their products or services. Items permanently affixed to a home, office, vehicles, etc. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. So, checking the terms for your AmEx card when you need coverage is essential. The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. This information may be different than what you see when you visit a financial institution, service provider or specific products site. There are a multitude of purchases that are excluded from purchase protection. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Find the right card for you. I want to file a purchase protect claim with Amex, but everything I see says the 90 days runs from the date of purchase, not the date of delivery. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. Here is a list of our partners. Terms apply to the offers listed on this page. Please review. The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. To be eligible, you must pay for the entire cost of the item with your eligible American Express card, and purchases must be made in the U.S. or U.S. territories.^. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. , AmEx purchase protection only covers a maximum of $500 in claims per event. Subject to additional terms, conditions and exclusions. This compensation comes from two main sources. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. The information for the Hilton Aspire Amex card has been collected independently by The Points Guy. A copy of the claim settlement from your primary insurance company, if applicable. 2023 American Express. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. Learn more: How to add money-saving AmEx . You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. Explore our Cards Terms and Conditions Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. Not as useful for those living outside the U.S. The information for the Amex Green Card has been collected independently by The Points Guy. Credit Score ranges are based on FICO credit scoring. Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. In addition to stolen and damaged items, AmEx purchase protection also covers items lost within the coverage period. Join Date: Aug 2009. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. 1 Terms, conditions and exclusions apply. For example, AmEx won't approve a claim for damage to an item "purchased for play." To start the process, log into your AmEx account and go to the claims center page. The Blue Cash Everyday Card from American Express is good for earning 3% cash back at U.S. supermarkets (up to $6,000 per calendar year, then 1%), but shopping protection benefits arent beneficial on most supermarket purchases. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. Keep in mind that not all purchases or items are covered . Many or all of the products featured here are from our partners who compensate us. Terms, conditions and limitations apply. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. The purchase protection benefit offered by select credit cards covers eligible purchases against accidental damage or theft and for some cards, loss in the first few months after you use an eligible card to pay for the purchase. Maximum coverage per purchase protection claim: $10,000 per item ($500 per event related to a natural disaster). Amex EveryDay Credit Card is no longer available through NerdWallet. Negotiable instruments including travelers' checks and gift cards. In the case of a damage claim, you may need to send in the broken item. Terms, Conditions and Limitations Apply. However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. This should be covered under lost item assuming you have the receipt etc. *Eligibility and benefit levels vary by card. However, if your item is just lost or missing, you wont need a police report. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. Unfortunately, if you're affected by a natural disaster, AmEx purchase protection only covers a maximum of $500 in claims per event. See the respective Guide to Benefits for details, as terms and exclusions apply. The Centurion Card from American Express** and The Business Centurion Card from American Express. From porch pirates to Murphy's law, a lot can go awry between the time you buy an item and make use of that purchase. Check the. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Related: These are the cards TPG staff reach for in case of emergency. shopping purchases when you use your Eligible Card. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. For full Terms and Conditions, see www.americanexpress.com/PPterms. PSA: Never ever ever put anything in the seat pocket of an airplane. Coverage Limits Apply.

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