eflow direct debit

Registered pre-pay customer, can use the online Top Up Payment feature to add credit to their account manually. following the termination of this Agreement for whatever reason. Simple, convenient and safe, Direct Debit is an automated payment method that is used for around three quarters of household bills. 27.1The terms and conditions set out herein constitute all the terms and conditions of the Agreement. If the second attempt fails, your account will be suspended, and your vehicle will not be covered on any toll road. This is a temporary account and will only be active for the time period you selected; Only the Pre pay Account option is available to Visitor Accounts; A direct debit cannot be set up on a Visitor Account; Vehicles registered to a Visitor Account will be automatically assigned to Video Tolling only. And i'm sure i'll have to chase them for a refund on the tolls that i'm overpaying for now. I can't tell you what to do, but if you can cope with the direct debit, it is cheaper to do so." 3. A Direct Debit lets your bank or building society know that businesses and services can take money from your account on a set date. . In the menu, select " Change my billing options ". Choose 'Apply for Direct Debit'. where the Customer consists of two or more persons all the respective covenants by the Customer shall be deemed to be by such persons jointly and severally. In the case of a pre-pay account, the balance shows how much credit you have left on your account to cover future journeys. How much it costs. 15.1In the event that a Tag is damaged, lost or stolen, it is your responsibility to notify eFlow through the website, webchat or by telephone by calling the Customer Service Centre. For example, you might use a Direct Debit to pay your gas and electricity bills. The main advantage of direct debits is the flexibility, as the payments can vary in amount or frequency. If you use other toll roads*, you will need to pay the tolls at the booth as you use them. Once you have agreed those, the money is deducted automatically. You may be asked to provide two factor authentication to verify your payment method through SMS. Once the full outstanding balance is paid and a valid payment method is added, your account will be no longer be suspended and your tag will become active. Learn how you can pay your toll before or after your journey. The billed amount can be different for each payment, but the day they are paid is usually fixed. Adam Rozsa. Back to Step 2. Eflow make it very very difficult to avail of the ev discount, 1 by making you shift to a new 'tag' account that requires a 12 annual fee, and 2) making yihh in wait weeks and weeks to have your application processed. This is a free service for you, and only takes 2 minutes to finish. In the case of Video Tolling (except for those Accounts accepted in accordance with clause 2.1), once the Account Application Form has been approved) eFlow will issue this Agreement to the address provided on your Account Application form; subject to clause 2.3(c) and (d) below, you have the right within fourteen days of the date on which the Agreement has been sent to you to cancel your Video Account with us; and. Find out where the M50 Toll is, toll rates, payment deadlines and the many ways to pay your toll. If the customer has a direct debit mandate set up with you and has an unpaid invoice, you can collect the funds immediately. Manage your Direct Debit payments: With our online Direct Debit Manager tool, you can quickly and easily review and amend your payments. Please do not open any links from these or any other suspicious messages. This means that the amount deducted from your payment method this month covers journeys made last month. Tue Aug 17 2021 - 17:38. where the Tag is defective or is found following a notification by the Customer that the Tag was lost or stolen; or. What . 14.1Once you have provisionally registered for Tag Tolling (i.e., subject to acceptance of this Agreement in accordance with clause 2), eFlow shall provide you with the Tag (or Tags) and you shall: Without prejudice to the generality of the foregoing, you shall not attempt to use the Tag by holding it in your hand or leaving it on the dashboard or in another non-mounted position in the Registered Vehicle or any other vehicle and any such conduct constitutes Misuse for the purposes of this Agreement.14.2If you do not properly install the Tag(s) in the Registered Vehicle(s), you may be charged at the Toll rate for Unregistered Vehicles in respect of the M50 Toll Road. We are aware of suspicious text messages claiming to be from eFlow. A longer form of SEPA Direct Debit Mandate with additional Optional Fields can also be used. Select the Date you would like your account closed from. For help finding your statement, please visit our guide here. Pick an account. Each year funding for the Scheme will be determined by DoT. 3. This feature is located under the Statements and Payments section on the account overview page. Once they fill it out, you can take payments from their bank. headings and sub-headings are for ease of reference only and shall not be taken into consideration in the interpretation or construction of this Agreement; all references to any agreement (including, without limitation, this Agreement), document or other instrument include (subject to all relevant approvals and any other provision of this Agreement expressly concerning such agreement, document or other instrument) a reference to that agreement, document or instrument as amended, supplemented, substituted, novated or assigned; all references to any statute or statutory provision (including any subordinate legislation) shall include references to any statute or statutory provision which amends, extends, consolidates or replaces the same or which has been amended, extended, consolidated or replaced by the same; all references to time of day shall be a reference to whatever time of day shall be in force in Ireland; words importing the singular include the plural and vice versa; words importing a particular gender include all genders; person includes any individual, partnership, firm, trust, body corporate, government, governmental body, authority, emanation, agency or instrumentality, unincorporated body of persons or association; any reference to eFlow (other than in relation to entitlement to receive payments) shall include persons acting on behalf of eFlow in connection with this Agreement; any reference to a public organisation or representative shall be deemed to include a reference to any successor to such public organisation or representative or any organisation or entity or representative which has taken over the functions or responsibilities of such public organisation or representative; and. on each Payment Date, eFlow shall give instructions for your Payment Account to be debited (and you hereby authorise eFlow to give such instructions) with an amount equal to the Account Balance as of the expiry of the relevant Charge Period in accordance with the Payment Method associated with the Account and the Account shall reflect such payments when received by eFlow. Moving away from tedious processes, Bottomline's Direct Debit approved software PTX helped Caboodle to: Integrate reports directly into the system to reduce human intervention. eFlow is managed and operated by Turas Mobility Services. Since the introduction of SEPA, direct debits can be used to for both once-off and recurring euro collections from bank accounts in Ireland and across the SEPA zone. You can add and remove registrations, update your details or cancel direct debit requests online. Select My Details in the Account Overview page. A Direct Debit is an instruction from you to your bank, authorising someone to collect payments from your account when they are due. 12.1eFlow must be notified of any disputes of charges appearing on your Account within ninety (90) days of the charge being posted. 1.1In this Agreement the following words and expressions shall have the following meanings unless the context otherwise requires:Account means your Personal, Business or Visitor Account with eFlow.Account Application Form means the application form to be completed by you or the Service Centre Agent in the case of a Customer who makes an application through the Customer Service Centre, in order to open an Account.Account Balance means, at any time, the amount recorded by which an Account may be in credit or in debit, as the case may be.Account Fee means, at any time, the amount payable by a Customer in connection with the provision of the Account and related services at such time for each Charge Period or part of a Charge Period in accordance with this Agreement (currently 1.00 plus VAT per Tag issued to you), as may be adjusted from time to time by eFlow, after giving prior notice of such adjustment to you.Account Start-up Balance means, in relation to a Pre pay Account, the minimum balance required to open an Account, which is based on the class of the vehicle(s) selected.Account Statement means a statement of account issued to a Customer from time to time, setting out the transactions recorded during the stated period (including, any Tolls, Payments or Fees incurred by the Customer during period).Additional Account Statement Charge means one euro plus VAT (1.00 plus VAT) or such other amount as may be specified by eFlow as payable in connection with the issue of Account Statements other than those Account Statements that are issued free of charge in accordance with this Agreement.Agreement means these terms and conditions, together with the Account Application Form, as may be amended and supplemented from time to time.Charge Period means, in the case of the first period, the period commencing on (and including) the day the Account is created and ending on the expiry of the calendar month and in respect of each subsequent Charge Period, a period of one (1) month commencing on the expiry of the previous Charge Period.Customer means you, the person who is opening an Account with eFlow.Customer Service Centre means the dedicated eFlow contact centre established to manage, resolve and respond to Customer queries.ETC means electronic toll collection.Fees means, to the extent applicable in each case, the Account Fee, the Late Payment Charges and the Additional Account Statement Charge.Interoperability means that a Customer, with a Tag installed in line with the tag installation guidelines provided by their tag issuer (as approved by eFlow), will be able to affect the discharge of a Toll by means of ETC on any Toll Road other than the M50 Toll Road, which is part of the national interoperability scheme and interoperable shall be interpreted accordingly.Late Payment Charges means such amount as eFlow may specify from time to time as the additional amount payable by you if eFlow fails to receive a payment as required under the Agreement.M50 Toll Road means that part of the N50 national road (otherwise known as the M50) that is a Toll Road.Minimum Balance means the minimum balance which is required to be maintained in a Pre pay Account, being twelve euro (12.00) or such other amount as eFlow may specify from time to time;Minimum Pre pay Amount means the minimum amount to be credited to the Pre pay Account each time the Minimum Balance is reached, being thirty euro (30.00) or such other amount as eFlow may specify from time to time.Misuse means the Customers failure to act in accordance with the provisions of the Agreement, the Toll Bye-Laws and the Roads Acts 1993 2015, including such other acts or omissions that eFlow may specify and notify to Customers from time to time.Monthly Account Statement means the Account Statement issued to you setting out your transaction history on a monthly basis for the Charge Period and any charges incurred by you during that period.Payment Account means your account maintained with a credit institution or an account related to a credit card or debit card (in each case, being an account in respect of which instructions may be given authorising debits being made from it) or such other account as may be approved by eFlow, and which you have authorised or are authorising eFlow to effect debits from such account in accordance with the Agreement.Payment Date means, in relation to any Charge Period, the business day next following the expiry of such Charge Period.Payment Method means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customers payment account, digital wallet or such other payment method as eFlow may from time to time approve.Post pay Account means the type of account maintained by you with eFlow whereby an amount equal to the amount due in respect of Tolls and such other amounts as may be due in accordance with this Agreement incurred during a Charge Period (the outstanding amount) and recorded in such account are discharged by the debiting from time to time of the then outstanding amount from your Payment Account. Pre pay Account means the type of account maintained by you with eFlow whereby amounts are paid in advance to be credited to such account, with amounts due in respect of Tolls and such other amounts as may be due in accordance with this Agreement being subsequently deducted, and with the facility for the debiting from time to time of further amounts from your Payment Account (or otherwise paid in such manner as may be approved by eFlow) and credited to this account.Quarterly Account Statement means the Account Statement issued to you on a three (3) monthly basis setting out your transaction history (including, any charges incurred) during the stated period.Registered Vehicles means the vehicle or vehicles registered by you in connection with the Agreement.Rejected Payment means any payment in respect of which eFlow has not been credited with the amount of such payment.Service Centre Agent means an employee of the Customer Service Centre who is authorised to deal with Customer queries.Site has the meaning given to in clause 22.Tag means the electronic device supplied by eFlow or other tag issuer to you for installation in the Registered Vehicles, in line with the tag installation guide provided by eFlow or other tag issuer, to facilitate the electronic collection of Tolls under the terms of this Agreement in respect of the use of the M50 Toll Road or other interoperable Toll Roads by the Registered Vehicles.Tag Tolling means the tolling option in respect of which a Tag has been issued for installation in the Registered Vehicles, which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll means any Toll (including, default Toll) payable by the Customer for the use of a Toll Road which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll Bye-Laws means, at any time, the bye-laws applicable to the M50 Toll Road made pursuant to the Roads Acts 1993 2015.Toll Collection System means the system designed and maintained in order to facilitate the collection of Tolls electronically on behalf of eFlow.Toll Road means any road (or section of road) in respect of the use of which a Toll is payable in accordance with the Roads Acts 1993-2015.Unregistered Vehicles means any vehicle that is not registered with eFlow or an operator of an interoperable Toll Road (other than the M50 Toll Road); andVideo Tolling means the M50 Video tolling option associated to your vehicle.

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