how do i contact comcast executives
No, Comcast is not a bad company, they are doing what is the charter for any corporation, make a profit. boeing 767 patriot express. Menu. By figuring out the internal email address structure of the company and the names of the VPs or executives you want to reach out to (namely, VPs of customer service, or regional vice presidents) you can email your concerns directly to someone who will, at least, put them in the hands of someone who can address them appropriately. Any such correspondence relating to accounting, internal accounting controls or auditing matters is handled in accordance with procedures established by the Audit Committee. David N. Watson serves as President and Chief Executive Officer, Comcast Cable. Comcast lies about customers cable bill can you help him fix it? Did we mention it's free? Thanks for visiting Consumerist.com. Comcast services 40 states, while Medicom is available in 22 states and Cox Communications in just 18. Programming carried on the system . Youll also connect with other readers who want to make the world a better place. They exist to make money for the stockholders. Brian has worked at Comcast since graduating from The Wharton School of the University of Pennsylvania. The email address Let the rep you worked with know that everything is in order, and that you'd like to hold on to their contact information in case the issue crops up again. I cant say enough good about this company! 1701 JFK Blvd One Comcast Center Philadelphia, PA 19103 https://www.xfinity.com/ Phone Contacts Main: (215) 286-1700 Toll Free: (800) 266-2278 Email Contacts https://www.xfinity.com/support/contact-us How do I contact the CEO of Comcast? Select a reason for your complaint, such as broadband service or cable TV issues, and click next. When first visiting the official website, you'll find this general phone number that you can use to call Comcast: (855) 466-0144. Were always here to help. The Board has established a process for shareholders and other interested parties to communicate with its members. Best of the Best. Trying to get Comcast refunds can be hard. Its most effective to make the reader relate to your issue, and include the words please and thank you. Search The representative kept sending emails and text messages that I couldn't open so I couldn't review the plan, but he overrode the approval process anyways. The inside track to contact Comcast Xfinity execs. It may seem strange that you get the most help at the height of your frustration, but that's exactly why you have to put it aside when you get that help. On the Ticket Details page, select Request Update or Escalation. You probably wont get through to a senior executive directly, but their assistant will often transfer you to an escalated customer service process that is more likely to get results. Under his leadership, Comcast has grown into a global company uniquely positioned at the intersection of media and technology with three primary businesses, Comcast Cable, NBCUniversal and Sky. Will this be the busiest spring break ever? He is on the Advisory Board of Tsinghua University School of Economics and Management. Want more consumer news? Is BCD Travel a good company to work for? Their goal is for you to go away happy enough that you won't leave or cancel your services. If a refund you were promised doesn't come through, or you're billed for something you shouldn't be, you'll want to pick up from where you left off, not start over from scratch. Its been eight months. #5 View more. notorious for less-than-stellar customer service, offered tips on how to get great customer service, it's important to be clear, concise, stick to the facts (and avoid your life story), and go right for what you want. After your issue is resolved, stay in touch with the reps you spoke to. The information here is provided for your convenience only. Comcast Cable, LLC operates its home cable service under the name Xfinity. Each piece of evidence you present is more fuel on the fire. Whoops! RELATED: How To Launch An Executive Email Carpet Bomb. Whos Right? I went this route with my issue with Verizon Wireless after exhausting both their regular support and Twitter support channels, and got a call back within an hour after my email, from two different executive CS reps eager to resolve my issue. These Britrail England Flexi Passes are taking forever to refund. Part of it is common courtesy, but you also want to build a paper trail of contacts before you ring someone higher-up. administrator. Who does Cecily suggest Miss Prism take a walk with? Comcast Corporate Office. It also lets you set the terms under which the case is closedand lets you leave the door open to future contact. Who is the head of Comcast customer service? We've all been there: You call customer service, get bounced around, transferred, and dropped. Similarly, previously mentioned CallRed gets around service roadblocks entirely with a simple email form that you fill out, fire off, and wait for your call. What is the corporate office for Xfinity? Let's go. cable executive customer service executive email carpet bomb eecb email addresses phone numbers isps comcast, If you have a problem with Comcast, and youve called customer service, and youve escalated to a supervisor, and maybe even hung up and tried a different person, and youre still getting nowhere, here are some executive email addresses you could use to launch an Executive Email Carpet Bomb against Comcast. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news. Find contact's direct phone number, email address, work history, and more. If you go right to the top tiers without a case history, youll get immediately handed down to the regular customer service queue. In this role, he is responsible for all business aspects of the Companys cable operations. Consumer Alert: No more automatic refunds for skipped ports? Comcast Fights Back Against Washington States Potential $3.6B Deceptive Service Plan Lawsuit, Comcast Still Not Quite Sure If Its $70 Gigabit Offer In Chicago Actually Exists, Comcast Must Pay $33M To Settle Charges It Listed 75,000 Unlisted Phone Numbers, Why Your Cable Company Doesnt Always Know If Your New Address Gets Service, Analyst: How Much Does Comcast Lose If You Cut The Cord? At this direct line to Comcasts corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcasts top lawyer). We also asked them what customer service departmentsespecially executive-level onesneed to hear from their customers when they complain to respond effectively. Where is it? The services are primarily geared toward sports and entertainment. who we are; staff; career; services. Comcasts key executives include Brian Roberts and 33 others. How do I contact Comcast senior manager? You'll get more if you do like Dragnet and stick to just the facts. Regardless of the position of the person you're speaking to, they answer to someone, and that person answers to someone else. We asked Andrew Kelley, CEO of CallRed and passionate advocate for better customer service, what he's seen from CallRed users that's been most effective. Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. Can I get my 173,116 Chase Ultimate Rewards points refunded? Call the Main Line for Comcast's Executive Offices at (866) 429-0152. But whats this $452 bill? For a lot of dissatisfied Comcast customers, the next step is to start a legal process. Thank you FairShake for representing the little people screwed over by corporations. Each time I've been reached out to exec-level support, I've always gotten two or three people respond and offer their assistance. cable comcast phone numbers customer service executive customer service. 215-286-8960, brian_roberts@comcast.com Of course, don't abuse the openingIf you continue to have issues, they should be part of the running narrative you have. Use what happened on your previous calls or in your tweets as the scaffolding for your story. We use cookies to ensure that we give you the best experience on our website. At this direct line to Comcast's corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast's top lawyer). Comcast Complaints: How You Can Get Justice (and Money Back). To initiate arbitration, the first step is to contact Comcast at their legal address with a legal notice. Contact Comcast Here's what you need to know. Why Charter Thinks Their Plan To Buy TWC Is Different Enough To Succeed Where Comcast Failed. Call the Main Line for Comcasts Executive Offices at (866) 429-0152. Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. Comcast Cable, LLC operates its home cable service under the name Xfinity. There's usually no wait time, and the agents are specially trained to be helpful and expedite your issue. david_cohen@comcast.com, ralph_roberts@comcast.com, marlene_dooner@comcast.com , marlene_s_dooner@comcast.com, leslie_a_arena@comcast.com, leslie_arena@comcast.com , daniel_j_goodwin@comcast.com, daniel_goodwin@comcast.com, payne_d_brown@comcast.com , payne_brown@comcast.com, kerry_knott@comcast.com, joseph_w_waz@comcast.com, joseph_waz@comcast.com, victoria_clarke@comcast.com, jim_coltharp@comcast.com, sena_fitzmaurice@comcast.com, susan_gonzales@comcast.com, brian_kelly@comcast.com, melissa_maxfield@comcast.com, cindy_parsons@cable.comcast.com, eilene_vaughn-pickrell@cable.comcast.com, theressa_davis@cable.comcast.com , kelle_maslyn@cable.comcast.com, ray_child@cable.comcast.com, steve_kipp@cable.comcast.com , lurlean_davis2@cable.comcast.com, tom_yates@cable.comcast.com, helen_bell@cable.comcast.com, bob_curtis@cable.comcast.com, jim_beletti@cable.comcast.com, greg_aschenbach@cable.comcast.com, lori_kohler2@cable.comcast.com, ralph_roberts@cable.comcast.com, joseph_collins@cable.comcast.com, decker_anstrom@cable.comcast.com, sheldon_bonovitz@cable.comcast.com, michael_sovern@cable.comcast.com, kenneth_bacon@cable.comcast.com, jeffrey_honickman@cable.comcast.com, brian_roberts@cable.comcast.com, jeff_shell@cable.comcast.com, sherman_henderson@cable.comcast.com, george_roberts@cable.comcast.com, derrick_clark@cable.comcast.com, esl_corp@cable.comcast.com, stephen_burke@cable.comcast.com, david_watson@cable.comcast.com, john_schanz@cable.comcast.com, william_connors@cable.comcast.com, michael_doyle@cable.comcast.com, john_ridall@cable.comcast.com, bradley_dusto@cable.comcast.com, bill_connors@cable.comcast.com, douglas_gaston@cable.comcast.com, kevin_casey@cable.comcast.com, brian_roberts@comcast.com, john_morabito@comcast.com, kim_scardino@comcast.com, joe_waz@comcast.com , audit_committee_chairman@comcast.com, smbonovitz@duanemorris.com, ralph_j_roberts@comcast.com, julian_a_brodsky@comcast.com, julian_brodsky@comcast.com, roger_paul@cable.comcast.com, marc_broadnax1@cable.comcast.com, wayne_hall@cable.comcast.com, charlie_kennamer@cable.comcast.com, andrea_agnew@comcast.com, brooke_manbeck@comcast.com, jerome_espy@cable.comcast.com, marybeth_schubert@cable.comcast.com, mark_apple@cable.comcast.com, darcy_rudnay@comcast.com, darcy_rudnay@cable.comcast.com, jennifer_khoury@comcast.com, jennifer_khoury@cable.comcast.com, jenni_moyer@comcast.com, jenni_moyer@cable.omcast.com, charlie_douglas@comcast.com, charlie_douglas@cable.comcast.com, john_demming@comcast.com, john_demming@cable.comcast.com, sena_fitzmaurice@cable.comcast.com, colleen_rooney@comcast.com, colleen_rooney@cable.comcast.com, corporate_communications@comcast.com, shawn_feddeman@cable.comcast.com, eastern_press@cable.comcast.com, rich_ruggiero@cable.comcast.com, reg_griffin@cable.comcast.com, erica_smith1@cable.comcast.com, elizabeth_mars@cable.comcast.com, andrew_c_johnson@cable.comcast.com, david_johnson@cable.comcast.com, dave_johnson@cable.comcast.com, sherman_peterson@cable.comcast.com, steve_burke@cable.comcast.com, peter_golfinopoulos@cable.comcast.com, jim_bellamy@cable.comcast.com.com, john_colucci@cable.comcast.com, bobillinois_cole@cable.comcast.com. The SEC Filings on this page are provided by EDGAR (www.sec.gov), the Electronic Data Gathering, Analysis, and Retrieval System of the U.S. Securities and Exchange Commission (SEC). That "everything's fine" follow-up goes a long way towards letting the support rep know that you're happy and they can close your case. Today, Comcast Corporation has approximately 186,000 employees worldwide and $121 billion in annual revenue. distance learning to work-from-home. The rates charged for this type of programming are not regulated. Tom Karinshak Mark Woodbury: Expanding the Universal Brand with New Destinations and Experiences, Prasanna Gopalakrishnan: Creating an Open, Inclusive, and Thriving Environment, Kunle Ekundare: Bringing the New Next Generation Xfinity xFi Gateway to Life, Linda Yaccarino: Building a One Video Future For Advertisers & Partners, Broderick Johnson: Championing Digital Equity - A Story of Partnership, Executive Vice President, Comcast Global Audit & General Auditor, Executive Vice President, Legal Regulatory Affairs & Senior Deputy General Counsel, Executive Vice President & Senior Deputy General Counsel, Comcast Corporation and Executive Vice President & General Counsel, Comcast Cable, Executive Vice President, Global Corporate Development & Strategy, Executive Vice President, Comcast Corporation and General Counsel of NBCUniversal, Executive Vice President, Public Policy & Executive Vice President, Digital Equity, Executive Vice President, Corporate Strategy, Comcast Corporation and Chief Financial Officer, NBCUniversal, Executive Vice President, Chief Accounting Officer & Controller, Executive Vice President, Federal Government Affairs, Executive Vice President, Investor Relations, Chairman and Chief Executive Officer, Comcast Spectacor, President & Chief Executive Officer, Comcast Cable, Executive Vice President and Chief Diversity Officer, Comcast Corporation & President, Comcast NBCUniversal Foundation, Senior Vice President, Corporate & Financial Communications, Senior Vice President, Brand & Digital Communications, Comcast Corporation, Senior Vice President, Government Communications, Senior Vice President, Corporate Financial Planning and Analysis, Senior Vice President, Chief Compliance Officer, and Senior Deputy General Counsel, Senior Strategic Advisor, Federal Government & Corporate Affairs, Senior Vice President, Diversity, Equity, and Inclusion, Senior Vice President, External & Government Affairs, Senior Vice President & Senior Deputy General Counsel, Senior Vice President, Chief Mergers & Acquisitions Counsel and Senior Deputy General Counsel, Senior Vice President, Internal Communications, Senior Vice President, Senior Deputy General Counsel & Assistant Secretary, President, Connectivity Services and Consumer Experience, Chief Financial Officer & Executive Vice President, Comcast Cable, Senior Vice President, Military and Veteran Affairs, President, Technology, Product, Experience, Comcast Cable, Senior Vice President and Chief Diversity Officer, Comcast Cable, President, Content Acquisition, Comcast Cable, Executive Vice President, Human Resources, Chairman, Content Distribution, NBCUniversal, Chairman, Universal Filmed Entertainment Group, Chairman, NBCUniversal Television and Streaming, Executive Vice President, Chief Diversity Officer, NBCUniversal, Chairman and Chief Executive Officer, Universal Parks & Resorts, Chairman, Global Advertising and Partnerships, Group Director, Strategy and Partnerships, Group Chief Marketing, Corporate Affairs and People Officer, Executive Vice President & Chief Executive Officer, UK & Europe, EVP and Chief Executive Officer New Markets and Businesses, Chairman & Chief Executive Officer, Comcast Corporation.
how do i contact comcast executives