stubhub corporate office email

Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. To subscribe, click on the button below and copy the URL into an RSS reader. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. 2697 Lakeville Rd. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. San Francisco, CA 94105 USA. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Check out, All tip submissions are carefully reviewed before being published. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. HEADQUARTERS. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. By using our site, you agree to our. Search through past posts using the search bar at the top of the forum page. Stubhub serves customers worldwide. WebStubhub, Inc. operates as an entertainment ticket agency. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. How do I ask Stub Hub to list an event for which I have tickets? StubHub will refund your money if an event is cancelled or moved. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Come join us to plan your next live event experience! By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. AtStubHub, our mission is simple: help fans find fun. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. We would be the company acquired, not the ones doing the acquiring. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. By signing up you are agreeing to receive emails according to our privacy policy. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt WebStubHub's Field Operations. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. Every order is 100% guaranteed. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. Copyright 2021 by Sukhinder Singh Cassidy. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Founded in 2,000 and with presence in over 40 StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. Cons StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. Personally, though, I found it disappointing. This was not just bigit was unprecedented. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Musk Made a Mess at Twitter. Lots of answers to questions are in our FAQ. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. You should not rely on any forward-looking statements. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Choose Possibility: Take Risks and Thrive (Even When You Fail). How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Read on to get the help you need to contact StubHub. Email Address. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Within nine months of my arrival at StubHub, thats exactly what happened. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Alternatively, "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. Arnaud Collin Global Head of Marketing. The more I learned about StubHub, the more excited I became. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Thanks for your message we aim to get back to you within 24 hours. In 2017, eBay enabled $88 billion of gross merchandise volume. Personally, though, I found it disappointing. StubHub gets a lot activity from users on Facebook than it does on Twitter. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. % of people told us that this article helped them. Jeff Zwelling TBD. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. In March, the entertainment industry crashed. And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Its possible that someone with an identical problem has posted for help before. Join the list. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. WebSend us a message. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Restrictions apply. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. To subscribe, click on the button below and copy the URL into an RSS reader. If a crisis like this had hit us earlier, wed have been in better shape to weather it. Picking up your tickets at one of our Last Minute Service Centres? Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. Singh Cassidy will be based in StubHubs San Francisco headquarters. WebStubHub is an American ticket exchange and resale company. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Stubhub serves customers worldwide. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. WebGet in touch with us today! Sign up for News Alerts to receive occasional emails about eBay corporate announcements. The Company offers tickets for live sports, music, and theatre events. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Call 1-866-788-2482 to speak to a customer service representative from StubHub. All Rights Reserved. I live in Singapore where the StubHub app is not avail. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Events Parking. In February of 2020, we sold StubHub for $4 billion. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. She has a successful track record scaling and growing businesses internationally. Joel Santirso Senior Product Manager. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). stubhub inc. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. 4 if you have questions about listing tickets. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. Will His AI Plans Be Any Different? Find contact information here. Field Operations and Last Minute Services.

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